Companion care

Papa Pals provide vital social support and companion care to strengthen families, help older adults remain connected, and support diverse communities—providing win-win benefits for all.

Promote independence

Papa provides older adults and other underserved populations with the support needed to age in place.

Reduce inequities

Papa advances equity for populations that have been historically marginalized.

Cure loneliness

No one’s meant to go it alone. With Papa, “together” is just a call or click away.

Improve outcomes

Research shows members feel physically and mentally healthier and make better healthcare decisions with Papa.

Lower costs

Papa members have fewer visits to the hospital and are more likely to receive preventive care—the results add up.

Increase satisfaction

Our one-of-a-kind benefit helps health plans retain members and employers attract—and keep!—talent.

Health Plans

Meet your members where they are with flexible support to assist older adults, other underserved populations, and families in overcoming social barriers to health and well-being. Dozens of health plans and employers work with Papa in a shared mission to help Medicare Advantage, Medicaid, and Special Needs Health Plan members live and feel better.

Companion Care Services

Employers

Attract and retain talent with a whole-family benefit that lightens the load on family caregivers, fosters physical and mental health, and gives your team time back in the day. Papa is not another digital front door, we’re help right to the door.

Corporate Wellness Programs

Papa Pals

Get a flexible job you can feel good about, helping members of your community on your schedule while working (and earning) as much as you like. Learn how Papa Pals create healthy connections, one visit at a time.

Be a Papa Pal

Members

Get help that comes to you or your loved ones. Papa is companion care that feels like family—when, where, and how you want it. Learn how to make your next pal, through your participating health plan.

Member information

  • Stephen and Marcel

    In Unseen Connection, Papa member Stephen, who is visually impaired, shares how his Papa Pal Marcel, a retired Veteran, helps him overcome loneliness and social isolation through the power of human connection.

    Watch their story

  • Jessica

    After caring for her father who had ALS, Jessica was inspired to work as a Papa Pal. Caring for others has made her feel like she has family even when she’s away from her own.

    Read Jessica's Story

  • Rafael & Connor

    Rafael, a 79-year-old veteran who is fiercely independent, enjoys weekly conversations and companionship with his Papa Pal, Connor.

    Meet Rafael and Connor
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How it works

Available nationwide, in-person or by phone, Papa Pals offer a hand to help, a shoulder to lean on, and an ear to listen.

  1. Sign up through your participating plan.

    Flexible enrollment processes help members take advantage of their Medicare Advantage, Medicaid, or employer-provided benefit.

  2. Schedule a visit with a Papa Pal.

    Health plan members can schedule appointments by phone or online. Employees have the flexibility of using our mobile app for iPhone and Android.

  3. Enjoy your time and tell us how we did.

    Members and loved ones receive support from Papa Pals for companion care, help with children and pets, transportation, errands, and more. Post-visit surveys help us make sure it’s the perfect pal every time!

Discover how Papa has raised the bar for what it means to be a safe and trusted companion care platform.

Papa’s inaugural transparency report

View Report

Resources

See all resources

The Home as Your Most Powerful Engagement Channel

Discover 10 ways in-home support turns engagement into measurable impact—from care gap closure to readmissions, utilization, and member experience.

SDoH Data Decoded: Insights for Medicaid Plans

SDoH play an outsized role in overall health. Learn the real, human impacts, and how Medicaid plans can make a difference in members’ lives.

The Proven Impact of Companion Care

See how Papa’s companion care model reduces medical costs, improves healthcare utilization, and advances important healthcare actions in a series of studies across populations.