Papa Pal Central
Papa Pal Central
Everything you need to know about being a Papa Pal.
Basics
View allPapa Pal 101
Being a Pal starts with getting to know the basics like what a Pal does, who Papa members are, and what is required to be a Pal.
Understanding Pal Earnings
Learn about how Pals are paid and what they can earn, plus find out how to set up payments so you can be paid quickly.
Following Papa Visit Standards
Understand the expectations for Pal behavior before, during, and after every visit.
Visits
View allWhat to Know Before Your First Visit
Get ready for your first Papa visit with our list of must-read guides.
Understanding Visit Tasks
Get familiar with what types of visit tasks Pals can do and what they should not be doing.
Six Steps to a Successful Visit
Following these steps will help Pals have a successful visit every time.
Safety
View allPapa Pal Safety
Pal safety is a priority! Here are some tips to ensure a safe visit every time.
Using In-App Emergency Support
Discover the ins and outs of accessing Papa’s In-App Emergency Support, powered by Noonlight.
Vehicle Condition and Safety Standards
Review Papa’s vehicle condition and safety standards, designed to support the safety, comfort, and well-being of our members.
Care
View allAddressing Caregiver Burnout
Explore essential tips for addressing caregiver burnout. Learn to set boundaries, take breaks, and practice self-reflection. Partnering with Archangels, we provide local resources tailored to your caregiving needs.
Providing Quality Care
Learn what it takes to provide quality care and companionship to Papa members.
How to Support All Members
Learn how to support all members, regardless of age, race, gender, ethnicity, religion, or cultural background.
Newsletters
View allPapa Pal Post: March ’26
Learn more about the new app features for prescription deliveries, spring tidying tips, safety reminders, and more!
Papa Pal Post: February ’26
Learn more about how to support members through the winter blues and manage your Stripe account for seamless payments.
Papa Pal Post: January ’26
Stay safe with winter visit tips, review updated 2026 vehicle standards, and more!
Pal Stories
Meet Heavenly: Impacting Her Community with Kindness
Portland, OR
Read about Heavenly, a Papa Pal who loves that she can impact her community while having the flexibility to be with her family when they need her.
Meet Lacey & Her Papa Pal, Michelle
Port Huron, Michigan
Lacey and Michelle have a beautiful and mutually beneficial relationship that has made each of them feel less alone.
Meet Juanita: A Life Dedicated to Service
Wilson, NC
A retired career military person with 28 years of service, Juanita found a new purpose in serving the older adult population as a Papa Pal.