Welcome, Papa members!
Welcome, Papa members!
Here's everything you need to know about your Papa benefit.
Basics
View allWhat to Expect on a Papa Visit
Prepare for your upcoming visit, from the initial contact with your Papa Pal to providing post-visit feedback.
What Can a Papa Pal Help Me With?
Get familiar with the types of visit tasks Papa Pals can and can’t support.
What is a Preferred Pal?
Dive deeper into understanding what a Preferred Pal is, the benefits it offers, and the steps involved in setting one up.
Safety
View allMember and Visit Safety
As a Papa member, your trust and safety is our priority. We are committed to ensuring you have a safe and delightful visit with your Papa Pal each and every time.
Understanding our Community Standards
When you agree to receive a visit from a Papa Pal, you are contributing to the world we want to make—a world where nobody has to go it alone.
Verifying a Papa Pal’s Identity
Our digital ID enables real-time identity verification, directly within the Papa Pal app, to elevate your security.
Resources
View allAccessing your online Papa account
View, book, reschedule, or cancel visits through your online account from any device, at any time
Opting In to Receive Text Messages from Papa
Stay informed and connected about upcoming Papa visits right through your mobile device by opting in to SMS.
Papa Stories
Meet Linda and Diana: Instant Connection to Lifelong Friends
Salt Lake City, UT
There for each other through good times and bad, Papa member Linda and Papa Pal Diana have formed an unbreakable bond.
Meet Rafael and Connor: Supporting the Man Who Does It All
St. Petersburg, FL
What can you do for someone who is perfectly capable of helping himself? One Papa Pal has found what even the most self-sufficient person needs.
Meet Joan, Dale, and Papa Pal Yvonne: Caregivers in Action
Grand Rapids, MI
Read how two caregivers, Dale and Papa Pal Yvonne, work together so they can better care for Joan—and themselves.